How do I know if my ticket purchase was successful?

You can tell if your ticket purchase was successful using the following guide.

- After completing the purchase, you should see a "Congratulations" message on the ticketing website.
- An email will be sent to your email address confirming your purchase along with a tax invoice. 
- If you used a credit card to purchase your tickets, you will see the transaction appear on your online or paper statement along with the name of the ticketing company who you purchased the tickets from. 

NOTE: TIX does not sell any tickets and does not have access to information relating to ticket purchase transactions. Please contact the ticketing company directly with your enquiry. A list of popular ticketing companies can be found here.

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