Ticket transaction & purchasing issues

TIX is not a ticketing company or a re-seller of tickets. All ticket purchases take place on third party ticketing websites which you visit once accessing the discount ticket offer on one of the TIX websites. 

Below are the contact details for the major ticketing companies in Australia. 

Ticketek132 849 - http://premier.ticketek.com.au/
Ticketmaster136 100 - http://www.ticketmaster.com.au/
Sydney Opera House: 02 9250 7777 - http://www.sydneyoperahouse.com/
QPAC: 136 246 - http://www.qpac.com.au/
The Arts Centre: 1300 182 183 - http://www.artscentremelbourne.com.au/
BASS: 132 246 - http://www.bass.net.au/

Below are the contact details for the major ticketing companies in New Zealand. 

Ticketek0800 TICKETEK (842538) - http://premier.ticketek.co.nz
Ticketmaster0800 111 999 - http://www.ticketmaster.co.nz

To find out which ticketing company you need to speak with, simply click on the ticket offer and you will be directed to their website where contact details will be available. If you have already made your purchase but cannot remember which ticketing company you purchased from, you can either look at the confirmation email that would have been sent to you at the completion of your transaction or look at your bank statement to see which company has debited your card. 

For all enquiries regarding the following issues, we recommend contacting the ticketing company directly.

- Purchase enquiries and refunds
- Ticket delivery 
- Seating maps and wheelchair access
- website issues

For all other enquiries, please refer to our knowledge base to see if we can resolve your issue. 

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